Frequently asked questions

WHAT IS THE HELPING HAND?

The Helping Hand is a multifunctional gripping aid designed to securely hold everyday items in place, allowing you to perform tasks with one hand free. It attaches to smooth surfaces using suction cups and gently grips objects with flexible TPU material.

IS THE HELPING HAND A MEDICAL DEVICE?

No. Helping Hand is not a certified medical device. It is a lifestyle aid created from lived experience to support independence in daily routines. For specific medical questions, always consult your healthcare professional.

WHERE CAN I USE IT?

The helping hand works on smooth, non-porous surfaces such as bathroom tiles, mirrors, windows, and glass. It is ideal for bathrooms, bedrooms, and any area with shiny, flat surfaces.

DOES IT REQUIRE STRENGTH TO USE?

No. The helping hand is designed to require minimal force. You press it onto the surface, and it locks into place. The grip itself is flexible and tightens around the object without requiring strength.

HOW DO I CHOOSE BETWEEN THE NARROW AND WIDE MODEL?

The narrow opening is ideal for thin items such as toothbrushes, eyeliner, and razors. The wide opening is better for thicker items such as hairbrushes and bottles. Many users choose both to cover all daily needs.

DO YOU SHIP WORLDWIDE?

Yes, we ship worldwide. Delivery times are typically 7-14 business days, depending on your location.

WHAT IS YOUR RETURN POLICY?

We offer a 30-day return policy. If you are not satisfied, and the product is unused and in original condition, you can return it within 30 days. Please see our full return policy for more information.